Privacy POLICY
TERMS & CONDITIONS
At Homa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
1. Personal Information:
- Full name
- Phone number
- Email address
- Delivery and billing address
- Order history
2. Payment Information:
Payments are processed through secure payment providers. Homa does not store your complete debit or credit card information.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide installation and after sales support.
- Respond to enquiries and customer service requests.
- Send order confirmations and delivery updates.
- Improve our website and customer experience.
- Detect fraud and protect our business.
- Comply with legal obligations.
Where permitted, we may also send promotional offers or product updates. You can opt out of marketing communications at any time.
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember your preferences.
- Keep items in your shopping cart.
- Understand website performance.
- Improve navigation.
- Personalize your experience.
You can manage or disable cookies through your browser settings, although some website features may not function correctly.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information only when necessary with:
- Delivery and logistics partners.
- Installation service providers.
- Payment processors.
- Technology service providers.
- Legal or regulatory authorities when required by law.
These parties receive only the information necessary to perform their services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, disclosure, or loss. While we take appropriate security measures, no online system can guarantee complete security.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Meet legal, tax, and accounting obligations.
- Resolve disputes.
- Enforce our policies.
When information is no longer required, it is securely deleted or anonymized where appropriate.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. The latest version will always be published on this page with the updated revision date.
8. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
- Phone: [Add Contact Number]
- Email: [Add Support Email]
- WhatsApp: [Add WhatsApp Number]